Refund Policy

This Refund Policy explains the circumstances under which refunds may be issued for purchases made through our website.

By purchasing services from our website, you agree to this policy.

1. Digital Service Nature

Our services provide digital products and automated image processing. Because results are delivered electronically and often instantly, refunds may be limited once the service has been completed or delivered.

2. Eligibility for Refunds

A refund may be granted in situations such as:

• A technical error prevented the service from functioning correctly
• The user was charged but did not receive the purchased product
• A system malfunction produced unusable output

Refund requests must typically be submitted within 14 days of purchase.

3. Non-Refundable Situations

Refunds are generally not provided when:

• The user uploads incorrect, low-quality, or non-compliant images
• The result is rejected by a government agency or third party
• The user changes their mind after the service is delivered
• The product has already been downloaded or accessed

Since acceptance requirements vary between organizations, we cannot guarantee approval by every authority.

4. Duplicate Purchases

If multiple identical purchases are made accidentally, users should contact support. Duplicate charges may be reviewed and refunded when verified.

5. Chargebacks

Before initiating a payment dispute or chargeback, users are encouraged to contact customer support so the issue can be reviewed and resolved.

Fraudulent or abusive chargebacks may result in account restrictions.

6. Refund Processing

If a refund request is approved:

• The refund will be issued to the original payment method.
• Processing time depends on the payment provider and may take several business days.

7. Contact for Refund Requests

To request a refund, please contact:

Email: support@your-passportphoto.com
Website: your-passportphoto.com